Eligibility

– The credit is available to authorized Pedego dealers in good standing with an active Pedego business account at the time of reimbursement. 

– Each retail location is eligible for a maximum of one reimbursement credit, regardless of the number of employees who complete the course. 

– The employee completing the course must be currently employed at the claiming Pedego retail location on the date the credit is requested. 

Course completion requirements

– Dealers must enroll at their own expense in the Micromobility Connect technical training program designated by Pedego as qualifying for this reimbursement. 

– “Successful completion” is defined as completing all required course modules and assessments and receiving an official “Successful Completion” confirmation email from Micromobility Connect. 

– Pedego dealers whose employees have successfully completed the qualifying Micromobility Connect training within the previous 12 months from the date of claim are also eligible, provided all other criteria are met. 

Documentation required

– A copy (Forward, PDF, or screenshot) of the “Successful Completion” email issued by Micromobility Connect for the employee associated with the retail location. 

– The employee’s full name, job title, and the Pedego retail location name and address. 

– The date the course was completed and the date of the “Successful Completion” email. 

Claim process

– The “Successful Completion” email will serve as the trigger to request the reimbursement credit. 

– Dealers must submit all required documentation to their Account Manager through the designated Pedego channel (e.g., Zendesk ticket within 60 days of the “Successful Completion” email date, unless otherwise communicated by Pedego. 

– Claims received with incomplete or inaccurate documentation may be delayed or denied until corrected information is provided. 

Credit amount and application

– The reimbursement will be issued as a one-time $500 credit per eligible retail location, applied to the dealer’s Pedego business account. 

– No cash payments will be made; the credit may only be used against eligible purchases or balances as defined by Pedego accounting policies. 

– Credits are non-transferable between unrelated dealer entities and may not be sold, exchanged, or converted to cash. 

Program terms and conditions

– Pedego reserves the right to verify employment status, course completion, and store eligibility before issuing any credit. 

– Pedego may modify, suspend, or discontinue the reimbursement program or its terms at any time, with or without prior notice, provided that properly submitted and approved claims dated prior to any change will be honored under the terms then in effect. 

– Participation in this program constitutes acceptance of these criteria and any related policies communicated by Pedego HQ.